Shipping Policy

Last Updated: September 19, 2026

At Norelle, we want your order to arrive safely and as quickly as possible.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for order processing before your order is shipped.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Shipping

We offer shipping options at checkout based on your delivery location.

Available shipping methods, costs, and estimated delivery times will be displayed during checkout.

Delivery times are estimates and may vary depending on your location, shipping carrier, holidays, weather, customs, and other circumstances outside our control.

Free Shipping

Free shipping is available when the free-shipping option is available for your delivery location.

Orders below the qualifying amount may have a shipping fee displayed at checkout.

Order Tracking

When tracking is available, your tracking number will be sent to the email address provided with your order.

You can use the tracking number to follow your shipment's progress. Shopify can also provide customers with shipment tracking through order-status pages and supported tracking services when valid tracking information is added to an order.

Please allow some time for tracking information to update after your order has been shipped.

Shipping Delays

Norelle is not responsible for delays caused by shipping carriers, customs, weather, incorrect delivery information, holidays, or other circumstances outside our control.

If your package appears to be delayed, please check your tracking information first. If you still need assistance, contact us at bhinder6775@gmail.com.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If an incorrect or incomplete address causes a package to be returned or undeliverable, additional shipping charges may apply before the order can be reshipped.

International Orders

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Third-Party Fulfillment

Some Norelle products may be fulfilled and shipped by third-party fulfillment partners.

Depending on the product and destination, your order may ship from a location different from Norelle's business address.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at bhinder6775@gmail.com with your order number and relevant details.

We will work with you and, when applicable, the shipping carrier or fulfillment partner to help resolve the issue.

Contact Us

If you have questions about your order or shipping, please contact:

Norelle
Email: bhinder6775@gmail.com
Address: 3643 Ignacio Cir
Website: Norelle.fit